Franchisee Satisfaction Report

Company
Year Founded: 2002
Franchising Since: 2005
Total Franchisees: 80
Total Locations: 56

The Home Care Industry

Synergy HomeCare is the most trusted name in non-medical home care with offices throughout the United States. The need for non-medical, in-home care is growing at an unprecedented rate and Synergy HomeCare is at the forefront of this exciting business opportunity.

There are now over 34 million people in the U.S. over age 65, approximately 12% of the population. In 25 years, this age group will grow to over 70 million. With our established franchise concept, you can help the right individuals provide valuable non-medical home care services—services that directly impact the quality of life of our clients and their families. Franchise training and support is the key to successful business.

Synergy HomeCare presents a special opportunity to the entrepreneur who wishes to meet the profound market need for non-medical home care. Our established methodologies can help the right individuals provide valuable services—services that directly impact the quality of life of our clients and their families.

Prior experience in the non-medical homecare industry is not required of franchisees. Frequently, Synergy HomeCare business owners come from DIFFERENT INDUSTRIES. Management and personnel development skills are essential.

The Synergy HomeCare Franchise Opportunity
As you will see, our non-medical franchisee training and support is the most comprehensive in the industry:

• Training - Our training program ensures that each franchisee has the knowledge and tools needed to start and grow their own Synergy HomeCare franchise. You will be assigned a franchise startup representative who will guide you and ensure your startup is smooth and successful. A pre-class workbook guides the new franchisee through the critical research they need to successfully conduct business in their local area. Then a five day training program is conducted at corporate headquarters to discover all aspects of the Synergy HomeCare operating systems.

• Marketing - Core customer research is very important to us, which is why Synergy HomeCare has invested hundreds of thousands of dollars to help identify what our clients want and expect when they start services with Synergy HomeCare.
• Software - Exceptional software is essential to running a successful franchise. We integrated a Web-based scheduling software solution that gives you the power to start up and run your franchise effectively and efficiently.
• Intranet - Our Intranet site features the latest updates, office procedures, marketing media, vendor information, and company documents - all at your fingertips.
• Investment - To become a Synergy Homecare franchisee requires an initial cash investment that ranges between $46,690 and $61,740. Franchisee candidates are also required to have minimum personal net worth of $250,000. Our initial investment is broken out in detail below.

Description	Low	High
Initial Franchise Fee	$35,000	$35,000
Total Initial Franchise Fees	$35,000	$35,000
Real Estate/Rent	$1,200	$5,500
Utility Deposits	$0	$300
Leasehold Improvements	$0	$1,500
Furniture, Fixtures & Equipment	$500	$3,000
Software	$750	$1,000
Computers and Printer	$1,500	$3,500
Insurance and Bonds	$2,500	$6,000
Signage	$100	$2,000
Office Equipment & Supplies	$750	$3,000
Grand Opening Advertising	$1,000	$2,000
Training	$1,000	$2,500
Licenses & Permits	$0	$500
Legal & Accounting	$500	$3,000
Dues & Subscriptions	$440	$740
Additional Funds (3 Months)	$4,000	$30,000
Total Additional Fees	$14,240	$64,540
TOTAL	$49,240	$99,540
NOTE: This is an estimate only of the capital needed to open and operate your Synergy HomeCare franchise during the initial 12 months after you open your business. Synergy HomeCare Franchising, LLC cannot guarantee that you will not have additional expenses starting the business. Revision Date: 05/2007

The Next Step
Thank you for your interest into Synergy HomeCare franchise opportunities, which is the first step into building your own organization. Please introduce yourself to us by completing the form below and we'll send you out a Synergy HomeCare franchise brochure for your review.

We look forward to meeting you in person soon.

Financial Requirements
Startup Investment: $49,240 - $99,540
Cash Requirement: $50,000
Net Worth Requirement: $200,000

Commonly asked questions and answers about this franchise opportunity.

What qualifications are necessary to own a Synergy HomeCare franchise?
Srong people skills. The required amount of capital. Financial stability. Business/management background. A desire to succeed. Non-medical home care experience is not necessary.

What systems and procedures does Synergy HomeCare have in place?
We offer an integrated scheduling software solution that gives you the power to start up and run your franchise effectively and efficiently. This Web-based application automates the tracking of client's needs and matches the appropriate caregiver. Our software solution gives you the edge on billing and receivables management, employee productivity and performance, customer service measurements, scheduling, payroll, and database management. Comprehensive, ongoing training for franchisees, managers and caregivers keeps quality high. Meetings, research, training, newsletters, and location visits by trained staff creates a network of support.

How does Synergy HomeCare assist with staffing issues?
Synergy HomeCare is the only national franchisor that offers the services of a national staffing firm to assist in recruiting administrative and caregiver staff at no cost to our franchisees.

PODCAST

Synergy HomeCare Franchise