10 Franchises Score a Perfect 10 in Franchisee Satisfaction

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Consistent annual placement as a top franchise in Franchise Business Review’s Top Franchises list, demonstrates reliable performance. This year, ten franchise companies earned the honor of being featured on it for 10 consecutive years! To acknowledge their achievement, Franchise Business Review created the FBR Hall of Fame of which ActionCOACHFASTSIGNS, Heaven’s Best Carpet Cleaning, HomeVestors, JumpBunchMiracle MethodOur Town AmericaPop-A-LockTwo Men and a Truck and Wild Birds Unlimited are the first members.

Franchise Business Review held a People’s Choice contest inviting people to choose which of the 10 new Hall of Fame inductees should be crowned the “best”. Our Town America won!

“We work hard to excel in every aspect of our business,” says Michael Plummer Jr., President of Our Town America. “While we’ve been around for over 40 years, we’re constantly evolving. Our franchise family, our system and our unique new mover program have come a long ways since our first FBR Top Franchise award in 2005.”

Plummer was crowned “People’s Choice” and given a crown and scepter by Franchise Business Review during the International Franchise Association’s recent annual conference.

“It has been a pleasure to work with the corporate teams of the Hall of Famers over the past decade. They are focused on the success and happiness of their franchisees and constantly look for ways to be better each year they participate,” says Michelle Rowan, President of Franchise Business Review. “Their consistent placement on our Top Franchises list is proof that their franchisees are among the most satisfied in the country.”

Our Town America has had the same two-fold mission for over 43 years: 1) to help new movers adjust and feel welcomed into their community by recommending local reputable businesses, and 2) to help local business sponsors reach a new audience of new movers every month, resulting in new loyal and long-term customers every month.

To be considered for inclusion on Franchise Business Review’s lists, franchisors must participate in its free benchmark franchisee satisfaction survey. All systems with 10 franchisees may participate. Surveys for 2016 are currently underway. To be included, call 603 433 2270.

As the Editorial Director at Franchise Business Review, Emma Pearson reports regularly on today's top franchise opportunities and the latest trends in franchising. She also writes and oversees the publishing of Franchise Business Review's annual Top Franchises, Top Low-Cost Franchises, Top Franchises for Veterans and many other specialized franchise reports. They feature the only lists of top franchises based on feedback from those who know best - the franchisees who own them.

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