2016 Child and Senior Services Franchisee Satisfaction Snapshot

FBR_Child-Senior_SatisfactionStats

Summary 

Franchise Business Review has spent over a decade researching franchisee satisfaction and performance throughout North America. To date, we have conducted independent surveys of over 200,000 franchise business operators across more than 900 different franchise companies, compiling the largest database of franchisee satisfaction research in the world.

We recently decided to focus our research on the child and senior services franchise sectors.

Methodology           

To obtain the information within this Child and Senior Services Franchisee Satisfaction Snapshot, Franchise Business Review analyzed the surveys we received from 1,809 owners of senior services franchises and 1,506 owners of child services franchises over the past 18 months.

Child Services Franchise Data

  • 50% of child services franchisees say they work less than 40 hours a week in comparison to 30% of all other franchisees in all sectors Franchise Business Review surveys.
  •  22% of child services franchisees say they work less than 30 hours vs. 13% of all the other segments Franchise Business Review surveys. 
  • The average pre-tax income for franchisees at child services concepts that Franchise Business Review surveyed was $101,626 for education focused franchises, $47,828 for recreation focused franchises, and $63,395 for other child services franchise concepts (e.g. art classes). It’s important to put these revenue figures in the context of the data above regarding the average work hours for a child services sector –  50% of the franchisees work less than 40 hours a week. It’s interesting to note that income must not be the number one driving factor for most franchisees who elect to invest in a child services franchise since 65% of those surveyed say their financial expectations are being met. 
  • 67% of child services franchisees rate their work/life balance as balanced.
  • 79% of child services franchisees would “do it again” knowing what they know today.
  • 85% of child services franchisees agree or strongly agree when asked to respond to “I respect my franchisor”.
  • 90% of child services franchisees agree or strongly agree when responding to “I enjoy operating this business”.
  • 84% of child services franchisees would recommend their franchise brand to others.

Senior Services Franchise Data

  • The median initial investment required to open a single senior services franchise location is $107,500.
  • The average gross income figure for the senior services concepts is $118,140.
  • 51% of senior services franchisees rate their work/life balance as balanced.
  • 76% of senior services franchisees would “do it again” knowing what they know today.
  • 86% of senior services franchisees agree or strongly agree when asked to respond to “I respect my franchisor”.
  • 87% of senior services franchisees agree or strongly agree when responding to “I enjoy operating this business”.
  • 83% of senior services franchisees would recommend their franchise brand to others.

“As long as there is an aging population and children, there will always be demand for child and senior services,” said Franchise Business Review’s CEO Eric Stites. “Many franchises in this space have performed well.”

For senior and child services franchise marketplace viability stats and more, click here.

 

As the Editorial Director at Franchise Business Review, Emma Pearson reports regularly on today's top franchise opportunities and the latest trends in franchising. She also writes and oversees the publishing of Franchise Business Review's annual Top Franchises, Top Low-Cost Franchises, Top Franchises for Veterans and many other specialized franchise reports. They feature the only lists of top franchises based on feedback from those who know best - the franchisees who own them.

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