What Veterans Who Own a Franchise Think About the Experience

Franchising is making business ownership possible for many veterans.


To identify the franchises that made its 2016 Top Franchises for Veterans list, Franchise Business Review analyzed feedback provided by 2,500 veterans who own franchises and participated in its franchisee satisfaction and performance survey between March 2015 and August 2016.

The following is how franchisees who participated in the survey feel about franchising.

What Veterans In Franchising Think About It

– I enjoy operating this business 89%

– I enjoy being part of this organization 86%

– I respect my franchisor 82%

– I believe my franchisor acts with a high level of integrity 82%

– Overall satisfaction with franchise 81%

– Would “do it again” knowing what they know today 74%

– Overall satisfaction with franchisor and the opportunity provided 83%

– Would recommend their franchise brand to others 77%

Why Veterans Enjoy Being in Franchising?

There are many factors influencing 89% of veterans saying they enjoy operating their business. The primary one is that the franchise model enables them to apply their leadership skills to running their own business while helping them overcome any lack of business skills. It does so by providing them with a proven business model and detailed operations plan to follow as well as support from the franchisor and fellow franchisees.

Franchise Business Review asked several veterans in franchising to share what they like most about it.

“I just have to say it, I like being the boss. I get great personal reward from charting a course and then watching our team reach the goal. Second, I love serving. It’s why I loved the military,” says retired U.S. Army Colonel of Engineers, Jud Cook, who owns a Christian Brothers Automotive franchise in Riverview, FL with his wife, Jennifer. “Finally, owning my franchise allows me to be a generous provider for my family and my church. I make a great living doing stuff I like to do.”

“I am blessed to own a business that allows me to have fun, help people out of bad situations, support my family, and actually be there to enjoy my kids growing up,” says retired U.S. Army Infantry Major, Keith Roberts, who owns a HomeVestors of America franchise in Bryan/College Station, TX with his business partner, Jeffrey Mazzolini. “I enjoy the challenges of figuring out which directions to expand in and love being able to lean on the tried and true systems either built into the franchise or gleaned from fellow franchise owners at the HomeVestors summits and conventions.”

More insight into what veterans think of franchising can be found by reading the special Veteran to Franchisee posts within the FBR Franchisee Insight blog.

If you are a veteran and are interested in exploring franchising, Franchise Business Review’s list of 2016’s Top Franchises for Veterans is a great place to start. It is the only list in the industry that is based on feedback from those who know best — veterans who own franchises.



As the Editorial Director at Franchise Business Review, Emma Pearson reports regularly on today's top franchise opportunities and the latest trends in franchising. She also writes and oversees the publishing of Franchise Business Review's annual Top Franchises, Top Low-Cost Franchises, Top Franchises for Veterans and many other specialized franchise reports. They feature the only lists of top franchises based on feedback from those who know best - the franchisees who own them.

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