East Coast Wings + Grill

East Coast Wings & Grill full-service restaurants serve over 50 unique flavors of chicken wings along with a wide variety of other menu items. East Coast Wings conducted their franchise review in April 2021, and collected feedback from 61% of the active franchisees (11).

Highlights include:

• 100% of franchisees rate the financial opportunity of the business as moderate, strong, or very strong- 28% higher than the food segment average.
• When asked if they enjoy being part of the organization, 85% of franchisees “strongly agree” or “agree.” 
• 91% of franchisees rate technology above average, 30% higher than the industry benchmark. 

Technology is crucial to running successful businesses, especially in restaurants. In addition, he franchisees feel heard by the East Coast Wings team and involved in the success of the brand and culture they have created. 

Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but East Coast Wings & Grill shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.