FirstLight Home Care
Total Startup Investment
$99,681 - $152,926
Net Worth Required
US/Canada Franchise Units
Franchise Owner Reviews
Reviewed by 72 franchise owners (67% of owners)
Join One of the Nation's Newest and Most Innovative Teams In Home Care
Founded by a Cincinnati-based franchising team with more than 170 years of collaborative experience in health care and senior services, FirstLight HomeCare is now developing its state-of-the-art quality-of-service business model across the country to entrepreneurs interested in offering comprehensive, in-home, non-medical, and personal care services to seniors, new mothers, disabled adults, and others.
Our company understands both the challenges families face when seeking quality service for their loved ones as well as the great need for our franchisees to find the right kind of people to provide exceptional care to their clients. All FirstLight caregivers are direct employees – not contractors, are state licensed, screened, and background-checked, and must complete our unique, rigorous, and highly detailed "Culture of Care" training and orientation process before ever providing any services.
We've also developed thorough training programs to guide new franchisees every step of the way in the opening of their business. Reinforcing both initial and ongoing franchise education, this includes a pre-training module, a hands-on, 5 day new owner training in Cincinnati, and a post-training module that extends over 16 weeks. Additionally, within the first 60 days of operation, onsite visits from a FirstLight Business Development/Field Support Leader occurs to ensure that all goes smoothly once your business is up and running.
FirstLight's value-driven approach touches every aspect of the operation and includes groundbreaking, industry-leading operational tools for clients and their families including:
- Client Care Access: A secure, Internet-based tool allowing families to monitor the schedule and detail of care for their loved ones and secure peace-of-mind.
Personal Emergency Response Systems: Medicated reminder devices and in-home vitals monitoring for those in need backed by one of the largest companies in the country.
- Client Satisfaction Surveys: FirstLight regularly gathers feedback from clients, learning in detail where there is success and where improvement is needed.
- Client Care Assurance: FirstLight has a 100% commitment to satisfaction and ensures dedication to resolving satisfaction issues in a timely, caring manner.
- ClientFirst: A unique tool that matches specific caregivers to client's interests and habits during the initial transition to an in-home care arrangement.