Franchise Opportunity Rating
Review completed: September 2020
$112,376 - $199,376
When I founded FirstLight in 2010, I didn’t yet have a name for the kind of culture I wanted to create. I knew I wanted to give seniors, and everyone else who could benefit, a better option for home care—but there was something more to it than that. From the start, we have always been a company of listeners, helpers and good friends.
That’s where our Culture of Care comes from.
At FirstLight, we are all caregivers. Our team members care for each other. It’s the support and resources given to our leaders. It’s the training opportunities and acknowledgments given to our helpers. The high rate of satisfaction within FirstLight isn’t just a datapoint—it’s a way of life.
We have now grown to 230 locations, all of which are franchised, and we’re still growing. Our team is happy, productive and successful. Our clients are exceptionally well cared for, and their families are at ease.
Every year, I say that it’s an exciting time for FirstLight. It always is. No one else in the industry is doing what we’re doing, and that need for quality care I saw in 2010 isn’t going anywhere. - Jeff Bevis
Actual owner reviews from our third party, independent surveys.
"The Franchisor continually seeks technology improvements. The corporate staff is very helpful and always willing to assist with operations and training."
John & Christine, Single-Unit Owner, Overall Brand Rating: 100 FSI
"FirstLight Home Care has great quality products and services comparative to local market competitors."
Mykal, Single Unit Owner, Overall Brand Rating: 77 FSI
"They do a good job and are ALWAYS looking for ways to do things better and more efficiently!"
Jaye, Multi-Unit Owner, Overall Brand Rating: 96 FSI
A model of distribution that allows entrepreneurial individuals to use established systems and processes with their energy and local knowledge to build a business with a better chance of success than if they tried to create everything from scratch.
National Ad Fund. Playbooks and guides. SEO and SEM provider partner. Regular consultation with Business Development Director to create and track implementation of local marketing plans.
Making visits to referral sources. Managing office staff to ensure world-class service is provided to the clients. Meaningful interactions with caregivers as part of the overall Culture of Care.
$111K to $168K initial investment. $48,000 IFF, financing available thru 3rd party provider partners.
This all depends on effort. Our average annual gross revenue for offices open more than 12 months is $1 million.
This depends on licensure. You may be able to open as quickly as 75 days from signing if there is no licensure.
Yes. Please inquire with us by filling out the form on this page to learn more.
Access to the systems and processes around our Culture of Care, which produces industry-leading client satisfaction and caregiver retention.
We offer 55 hours of pre-training, 5-days of classroom training and a launch specialist who provides guidance, including two on-site visits, ahead of opening
Carteris understood firsthand how important it was for families to find the right care. And he also saw the connection between his ability to match candidates with employers and how these skills could be used to help match families with the right caregivers.