Franchise Opportunity Rating
Review completed: September 2020
FirstLight Home Care provides home care services, helping seniors and people recovering from illness, injury or surgery, adults with disabilities, veterans and anyone 18 and older who need in-home support. FirstLight Home Care conducted their franchise review in August 2020, and collected feedback from 65% of the active franchisees (85).
The FirstLight Home Care franchisees rate the Core Values and Leadership scores high, which speaks to the relationships and culture of the system.
Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but FirstLight Home Care shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.
Actual owner reviews from our third party, independent surveys.
"The Franchisor continually seeks technology improvements. The corporate staff is very helpful and always willing to assist with operations and training."
John & Christine, Single-Unit Owner
"FirstLight Home Care has great quality products and services comparative to local market competitors."
Mykal, Single Unit Owner
"They do a good job and are ALWAYS looking for ways to do things better and more efficiently!"
Jaye, Multi-Unit Owner
A model of distribution that allows entrepreneurial individuals to use established systems and processes, along with their energy and local knowledge, to build a business leveraging the support of proven systems and processes rather than creating everything from scratch.
The typical day of a FirstLight franchisee can include the following:
$113K to $197K initial investment. $49,500 IFF, financing available through third-party provider partners.
With the industry currently estimated at $80 billion, non-medical home care continues to soar. Average annual gross revenue for offices that are open more than 12 months is $1 million.
This depends on licensure. You may be able to open as quickly as 75 days from signing if there is no licensure.
Yes. VetFran Discount 20%. Please inquire with us by filling out the form on this page to learn more.
Cincinnati-based FirstLight Home Care is a national provider of in-home care services. In addition to beefing up its leadership team, FirstLight has invested in its Cincinnati headquarters to better serve its franchisees.
Franchise Business Review recently spoke with FirstLight Home Care’s Eric Friedrich: "I was still on active duty when I first approached the franchise, and they could not have been more accommodating and helpful with my timeline and all the obstacles I would have to face before I would be able to open." Read more from the interview here.