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Molly Maid



Cash Required


Total Startup Investment

$110,000 - $153,000

Net Worth Required


Year Founded


Franchising Since


US/Canada Franchise Units


Franchise Owner Reviews

Reviewed by 145 franchise owners (67% of owners)

Verified Molly Maid Owner Reviews

Jeffrey, Overall Brand Rating: 92 FSI

Multi-Unit Owner, Major Metro (500,000+)

“My top priorities are growth, profitability, and employee retention. I think Molly Maid has done a great job of supporting those priorities in the last 3 years.” - Jeffrey, Molly Maid Franchise Owner

Mike, Overall Brand Rating: 77 FSI

Multi-Unit Owner, Large Market (250,000 - 499,999)

"I have never owned another franchise but I believe our system is one of the best. It is not perfect, but based on what I have heard from other franchisees regarding their franchisor, the Molly Maid system is near the top. I have particularly been impressed by the national marketing efforts, the collaboration with franchisees (both marketing and operations) and the level of commitment of the Molly Maid folks in Ann Arbor.” - Mike, Molly Maid Franchise Owner

Anonymous, Overall Brand Rating: 87 FSI

Multi-Unit Owners, Small Market (50,000 - 99,999)

“They are constantly seeking ways to improve sales, my only feedback is that sometimes it is difficult to keep up with the pace of change as it relates to new vendors, programs and technology. It would be helpful to have an "org chart" that visually describes each vendor and program and how they can help grow the business/how they should be implemented and do I even need them based upon my business size, etc.” - Anonymous, Molly Maid Franchise Owner

Molly Maid Expert Review

Molly Maid is owned by Neighborly, formerly known as The Dwyer Group. Neighborly owns 19 franchise brands and is one of the world’s largest parent companies of home service brands, acquired by Harvest Partners, LP, a New York based private equity firm.

Current Molly Maid franchise owners rate the brand highly when it comes to Core Values, Leadership and the Franchisee Community but say that Neighborly could improve in the areas of Support and Training and Financial Opportunity, noting that royalty fees are a bit high but that long term growth looks strong. Franchisees also note that the greatest challenges they face as Molly Maid owners is hiring staff, which is a very common struggle for most business owners across industries.

Our Bottom Line: If you are looking for an attractive multi-unit opportunity or low-cost franchise that does not require infrastructure investment, and you are willing to take on the challenge of recruiting and retaining staff, Molly Maid is a solid option. It has been rated as a top brand by FBR since 2012, receiving awards across several categories as seen below.

Molly Maid Franchisee Profile

Tenure - 64% of Molly Maid owners have been open and operating 10 years or more

Units/Territories - 50% of Molly Maid owners own/run multiple units/territories

Location - 32% of Molly Maid owners are located in the South

Market Size - 29% of Molly Maid owners operate in markets with 100,000 - 249,999 population (Medium Market)

Work Hours - The majority of Molly Maid owners work 40+ hours/week

Work Weekends - 47% of Molly Maid owners state "they almost never work weekends"

Flexibility - 34% of Molly Maid owners state their work schedule is flexible

Work-Life Balance - 40% of Molly Maid owners say they have a balanced work-life

Age Group - 55% of Molly Maid owners are 55 years or older

Sex - 62% of the respondents to our FBR survey are male

Awards and Recognition

Top 200 Franchise (2013-2014, 2016, 2019)

Top Low-Cost Franchise (2018-2019)

Top Franchise for Veterans (2012, 2014-2015, 2018)

Top Multi-Unit Franchise (2015, 2018-2019)

Top Franchise Leaders (2018)

Download Free Report

Download the franchisee satisfaction report on Molly Maid absolutely free

Download Free Report

Download the franchisee satisfaction report on Molly Maid absolutely free


Corporate Contact Information

Molly Maid

3948 Ranchero Dr.
Ann Arbor, MI 48108

Dave Schaefers
Phone: 704.641.7328
Email: [email protected]