Franchise Opportunity Rating
Review completed: June 2019
$200,775 - $584,000
New Orleans-inspired P.J’s Coffee specializes in serving premium coffee, but its growing menu includes fresh baked pastries, breakfast, snack and lunch items as well. PJ’s Coffee conducted their franchise review with US franchisees in October 2020, and collected feedback from 45% of the active franchisees (34).
PJ’s Coffee franchisees rate their involvement with the brand and operating their business, and the Core Values of the system the highest in this year’s feedback.
Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but PJ’s Coffee shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.
Actual owner reviews from our third party, independent surveys.
"Really a great bunch that support each other."
Anonymous, Single Unit Owner, Very Small Market (Under 50,000 population), Overall Brand Rating: 69 FSI
"I believe PJ's has a true compassion for franchisees."
Brandy, Single Unit Owner, Medium Market (100,000 - 249,999 population), Overall Brand Rating: 66 FSI
"I enjoy the community and have actually created business partnerships and several after meeting them."
Andrew, Multi-Unit Owner, Medium Market (100,000 - 249,999 population) and Large Market (250,000 - 499,999 population), Overall Brand Rating: 77 FSI
Initial Franchise Fee is $35,000, royalties are 5% of net sales, and national marketing is 2% of net sales. The initial investment ranges from $190,000-584,000. We have relationships with third-party lenders
It depends on gross sales and how well the franchisee and/or manager control expenses.
On average 10 months
Yes. 20% off Franchise Fee
A Proven Model:
Site Evaluation & Lease Procurement
Our internal team coupled with real estate brokers assist with every detail from site identification to lease reviews.
Strategic partnerships afford us the opportunity to distribute our coffee from our roasting facility to your store in a timely and cost-effective manner.
Training & Education
We have developed a multi-level training program to include online training, classroom training, and location site training.
Design & Construction
We work closely with you and a team of professionals to design and construct your store on time and on budget.
On-Going Operations & Consulting
We provide year-round operational consulting to ensure promotional campaigns, product roll-outs and new operational procedures are properly implemented.
Marketing & Promotions
Our marketing and promotional campaigns drive consumer frequency, increase sales and encourage store visits across multiple dayparts.
Freedom, Flexibility, Wealth Building, Self Fulfillment
Site Evaluation & Lease Procurement – Our internal team coupled with real
estate brokers assist with every detail from site identification to lease reviews.
Design & Construction – We work closely with you and a team of professionals to design and construct your store, on time and on budget.
Training & Education – We have developed a multi-level training program that
includes online, classroom, and at location.
Product Distribution – Strategic partnerships allow us to distribute our coffee from our roasting facility to your store in a timely and cost-effective manner.
Marketing & Promotions – Our marketing and promotional campaigns drive
consumer frequency, increase sales and encourage increased store visits.
Ongoing Operations Consulting – We provide year-round operations support to ensure promotional campaigns, product rollouts and new operational procedures are implemented properly and go smoothly.
Our national marketing platform provides advertising assets that include Product Marketing, P.O.P., Social Media, Digital Content, PR, Loyalty Program, Mass Media, and branding materials.
Some work in their business while others work on their business. This typically depends on the age of the business and the number of locations the franchisee owns.
For eight years, Roxanne Tillotson was a newborn photographer, but she had dreams of owning the PJ's Coffee franchise down the street. She never lost sight of her dream and in 2019 she finally transitioned from newborn photographer to PJ's Coffee franchisee.
Franchise Business Review spoke with Amanda Bennett, the franchise owner for PJ's Coffee in Hammond, Louisiana. Amanda spoke with us about the differences between PJ's Coffee and other franchise brands, and what she finds most rewarding about owning her business.