Matt Johnson and Kathy Quinby-Johnson purchased their Senior Care Authority franchise in Minneapolis, MN in 2014 as a result of their experience searching for senior housing and care for their own parents. They shared their franchising experience with Franchise Business Review.
What do you enjoy most about your business?
It has been a blessing in our lives. We love working with clients. We help them find a community that is the right fit for themselves or their loved ones, which eliminates many of the stresses that can be involved with senior placement. We have been told we are a “life-saver”, how they couldn’t have done it without our help.
Why did you select your franchise?
We knew we’d be providing a valuable service based on the overwhelming experience we had looking for senior housing and care for our parents. We also liked the low overhead, which meant we could manage expenses effectively.
Was it hard to get started?
Matt had previously been in real estate and Kathy in marketing, so we’ve had a lot to learn. We have, however, not felt hindered by not having a senior care background because the training provided by corporate is so good.
How did you fund your franchise?
With a 401k rollover.
What advice do you have for prospective franchisees?
Project financials conservatively knowing the business will take time to be profitable. Look for ways to be efficient with time. We wish we had hired administrative and accounting help sooner since these areas are not our strengths, and can be managed with contract resources to start. If you’re passionate about the franchise and its offerings, you can be successful!
For more information on Senior Care Authority, call (888) 809-1231 ext. 2 or visit SeniorCareAuthority.com/franchise.
Senior Care Authority holds the honor of being one of only 200 franchise brands that were ranked high enough by their franchisees to make Franchise Business Review’s Top Franchises List. To see the List, click here.
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