At Franchise Business Review, we analyze franchisee performance by asking franchise owners 33 questions in eight critical areas, including financial opportunity and system operations. But, we also ask the franchise owners to rate their satisfaction with the leadership and the core values, culture, and community that is fostered across the franchise system—in other words, the more intangible aspects that can make or break the franchise experience.
We studied results from over 27,000 franchisee surveys across more than 300 brands to identify 50 of the top leaders in the franchise industry, based exclusively on feedback from their franchisees.
Here is our 2018 Top Franchise Leaders award-winning brands. We'd like to congratulate these companies for their outstanding leadership in the franchise industry. Read interviews with a few of our leadership winners here.
It’s the beginning of a new day and it’s time for a fresh start. In a year that had most businesses struggling to just survive, Kona Ice has thrived. Many may have felt like global even...
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Christian Brothers Automotive is more than just vehicle repair. Since its founding in 1982, their goal has been to change the way guests view automotive service. Now more than ever, consumers acros...
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FASTSIGNS International, Inc. is the leading sign and visual communications franchisor in North America, and is the worldwide franchisor of more than 750 independently owned and operated FASTSIGNS&...
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TWO MEN AND A TRUCK® is the first and largest franchised moving company in the world, aiming to provide our customers with the highest level of service in both local and long-distance moving, a...
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Founded in 1975, Pinch A Penny Pool Patio Spa has grown from one store to more than 250 locations across the Southeastern U.S. and Texas. Priding itself on its superior customer service and experti...
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With a proven business model over 35 years and over 340 locations, Wild Birds Unlimited is the #1, largest and most recognized source for backyard bird feeding and nature related products in North ...
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Cruise Planners, an American Express Travel Representative, is the largest home-based travel agency franchise in the nation with over 2,500 franchise owners in all 50 states. Cruise Planners franch...
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The home cleaning industry is growing fast, and MaidPro helps you capitalize on that growth. You’ll lead your team of cleaning professionals, be your own boss, control your future and attain ...
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Soccer Shots is an engaging children’s soccer program with a focus on character development. We positively impact children’s lives on and off the field through our best-in-class coachin...
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Initially founded in 1995 by former hospital administrator Allen Hager, Right at Home provides in-home care services to allow seniors and people with disabilities to retain as much independence and...
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At Sandler, we work with people every day who have decided to take control of their destinies. They’re excited about creating a new of kind lifestyle business on their own terms and looking f...
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Checkers & Rally’s franchisees achieve their goals faster with a strong return on investment, innovative technology and competitive growth incentives.
Because of our metrics-dri...
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FirstLight Home Care is a leading provider of home care services, helping individuals achieve the quality of life they deserve. We are a lifeline not only for seniors, but for people recovering fro...
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Office Pride Commercial Cleaning Services, based in Palm Harbor, Fla., is one of the most respected full-service commercial cleaning companies in the nation. Office Pride’s business was built...
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CarePatrol helps families find assisted living and other housing options for seniors. We refer our clients to top in-home care providers or assisted living communities and receive a generous commis...
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The N2 Company offers proven marketing solutions for local businesses while building a strong sense of community in hundreds of markets nationwide. Through hyper-targeted print publications and dig...
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