At Franchise Business Review, we analyze franchisee performance by asking franchise owners 33 questions in eight critical areas, including financial opportunity and system operations. But, we also ask the franchise owners to rate their satisfaction with the leadership and the core values, culture, and community that is fostered across the franchise system—in other words, the more intangible aspects that can make or break the franchise experience.
We studied results from over 27,000 franchisee surveys across more than 300 brands to identify 50 of the top leaders in the franchise industry, based exclusively on feedback from their franchisees.
Here is our 2018 Top Franchise Leaders award-winning brands. We'd like to congratulate these companies for their outstanding leadership in the franchise industry. Read interviews with a few of our leadership winners here.