Franchise Business Review is the only independent market research firm that specializes in benchmarking franchisee satisfaction based exclusively on ratings and reviews from franchise owners.
FBR was founded in 2005 as a resource for franchise brands who are committed to continually improving performance through excellence in franchisee satisfaction, and for franchise buyers who are seeking objective, third-party validation of a franchise system’s health.
Our mission is to:
Among the over 800 leading franchise brands Franchise Business Review has worked with are Kona Ice, Snap-on Tools, Jack in the Box, IHOP, ValPak, Sotheby’s International Realty, Applebee’s, Century 21, FastSigns, The Maids, CertaPro Painters, 1-800-GOT-JUNK, and Wyndham Hotels, to name just a few.
All of us at Franchise Business Review applaud those potential franchise investors who utilize our research as a jumping off point for their franchise research and the franchise systems that use it to measure and improve their franchisee satisfaction. Both understand that franchisee satisfaction can make or break a franchise system.
Every year, Franchise Business Review surveys thousands of franchisees from hundreds of leading franchise brands to gauge franchisee satisfaction and performance — and to compile our lists of the top-rated franchise brands. Our independent franchisee satisfaction reviews measure the health of franchise systems that participate in our research based exclusively on the feedback of franchise owners... the real franchise experts!
You can learn more about the Franchise Business Review survey and research methodology here.
Do you have a question or want to find out more about our services? We want to hear from you. Give us a call or drop us an email.
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By the end of March 2020, travel halted due to the coronavirus pandemic. As flights were grounded and borders closed, many travelers were forced to cancel or reschedule upcoming trips they had planned months ago—and some were stuck abroad or at sea anxious to get home safely.
Photo credit: Jen Short Photography (https://jenshortphotography.com) Kristen Martyn describes herself as a fifth-generation entrepreneur, so it’s no surprise that she and her husband, Cameron Hogarth, have been successful as owners of a family-owned Wild Birds Unlimited franchise.