Ben Smith is a franchise owner of The Glass Guru in Baton Rouge, LA. He has owned his business since 2010.
What type of business experience, education, and/or skills did you have prior to becoming a franchisee that you have found particularly helpful? I spent six years selling construction equipment, so I felt like It was a good fit for me and my past work experience. I’d say I owe my success to “doing the right thing.” Treating employees and customers with equal respect is how I continue to grow my business year after year. This is indicative of The Glass Guru’s culture franchise-wide.
What was it about the franchise model and or leadership that led you to purchase it? I wanted a job where I wasn’t at the mercy of an employer or anyone else. I didn’t feel like I had a trade that would translate into running my own small business, but when I spoke with the people at The Glass Guru headquarters, everything seemed to make sense.
What do you like most about your job? I like getting out of the office and working with customers. I like being able to help people and fill a need.
How did you fund your franchise? Did you receive any discounts/incentives? One of the reasons I was drawn to The Glass Guru franchise was its low startup cost. When purchasing the franchise, I was able to finance part through the franchise system and take out a small business loan. Through the immediate success of the business I was able to pay both off the same year. That was important to me since I despise debt and try to avoid it at all costs.
What advice do you have for prospective franchise buyers? The advice I would give to a prospective franchise buyer would be owning your own business isn’t for everyone, but if you’re willing to work, do what you say will do, be fair to everyone, whether it be your smallest customer, your largest customer, your vendors, and especially your employees, then The Glass Guru is a great business opportunity. I have no regrets with starting The Glass Guru of Baton Rouge. It is one of the best business decisions I have made and I look forward to many more years of success!