Right at Home is among the best in franchising. This year, they received a franchisee satisfaction rating of 84, earning them a spot on FBR's Top 200 Franchise list in 2021. They have been recognized as a Franchisee Satisfaction Award winner for 12 consecutive years. They have been recognized as a Top Recession-Proof Franchise, Top Franchise for their Culture, Top Franchise for Veterans, and a Top Most Profitable Franchise in 2020.
This year, Right at Home received a franchisee satisfaction index score of 84 that put them among the best in franchising and on our list of the Top 200 Franchise opportunities.
Franchise Business Review is the industry-standard in measuring a systems franchisee satisfaction. Since 2005, we’ve worked with over 1,100 brands to measure system strength by independently contacting franchise owners. Our questions focus on the brand’s culture, training and support, and financial opportunity, as well as more personal aspects of the business, like lifestyle and overall enjoyment.
We have worked with the Right at Home team since 2009. And on the latest franchisee satisfaction survey conducted in January 2021, we collected feedback from 139 of their active franchisees. Some of the areas they really stand out this year- 94% agree they are enjoying being with the brand. 95% of franchisees are likely to recommend the franchise to others. Based on their scores, Right at Home has been recognized as a franchisee satisfaction award winner for 12 consecutive years. In addition, they recently received an award as a Top Recession-Proof Franchise, a Top Franchise for their Culture, a Top Franchise for Veterans, and a Top Most Profitable Franchise for 2020.
With over 680 locations worldwide, Right at Home has been caring for seniors and adults with disabilities for over 25 years. They are currently franchising in most states and their startup investment ranges between $80,150 and $147,150.
Right at Home continues to make positive strides year over year, especially when it comes to their training and support and overall brand satisfaction. Scores remained high after an economically challenging year with 93% of franchisees feeling positive about the brand's overall response during the COVID-19 pandemic
My name is Michelle Rowan. I’m the president and COO of Franchise Business Review. Learn more about our survey, or our methodology.