Franchise Opportunity Rating
Review completed: November 2020
$15,000 - $25,000
$87,812 - $99,452
Contact: Jesse Johnstone
email: [email protected]
Fibrenew is a mobile service franchise specializing in the repair, restoration and renewal of leather, plastic, vinyl, fabric and upholstery. Fibrenew conducted their franchise review in October 2020, and collected feedback from 84% of the active franchisees (203).
The franchisees are satisfied in all aspects of the business and support they receive. Innovation and technology scores are common areas we see low scores in, and the Fibrenew system is well above the industry benchmark in both of these key areas.
Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but Fibrenew shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.
Actual owner reviews from our third party, independent surveys.
"Every year has brought innovations, which contribute to the development of all our businesses"
Rick, Overall Brand Rating: 92 FSI
"The management team are always in touch giving us insights and tools to perform better, allied to the core values."
Alexandre, Overall Brand Rating: 99 FSI
"Second to none in all categories. I have never heard of a company that supports its franchisees efficiently and quickly."
Matt, Overall Brand Rating: 99 FSI
Take a look around right now, there is leather, plastic, and vinyl everywhere that eventually becomes damaged through normal wear and tear or accidents. Fibrenew franchisees are called upon to restore rips, fades, stains, cracks, scratches, and holes on items in homes, vehicles, boats, planes, and businesses.
A RESPECTED, TOP-RANKED FRANCHISE BUSINESS
Fibrenew was among 307 franchise brands, representing 28,000 franchise owners that participated in Franchise Business Review’s research. Each survey participant was asked 33 benchmark questions about their franchisor that focused on areas such as leadership, training, and core values as well as 16 more personal questions concerning their business lifestyle and overall enjoyment of running their franchise.
A NICHE SERVICE THAT CAN’T BE OUTSOURCED OR REPLACED BY MACHINES
Our process, products, and services are staggeringly unique. So unique that many people still don’t know it’s available to them as a service option. Not just a well-kept secret, we also know that what we offer our customers cannot be outsourced or easily replaced by robots. The art and skill of what we do and the end result of the process is not replicable by machine or off-the-shelf products.
A DIVERSIFIED SERVICE BUSINESS THAT THRIVES IN ANY ECONOMY
With so many potential revenue streams across multiple markets along with a high demand for our services, our company and franchisees have grown and thrived through every rise and fall of the economy since we started franchising in 1987. That really speaks to the fact that there is always a need for our services.
FREEDOM & CONTROL: A BIG REASON WHY ENTREPRENEURS CHOOSE FIBRENEW
Many of our independent franchise partners come from a past career where personal freedom and earning potential were both limited. Missing soccer games, school recitals, and family dinners got old. Capped annual salaries with a trend toward cost cutting with many employers meant jobs were on the line constantly.
With Fibrenew, our franchise owners are always in control of their own schedule and individual earning potential – meaning the more they put in, the more they can get out and the dreaded thought of missing important life events is all but eliminated.
Fibrenew’s training program is available only for our franchise partners. It consists of 3 phases – each designed to give our franchisees the tools and knowledge they need to succeed. All phases are guided by an experienced personal coach who is available to answer questions along the way.
Our comprehensive training program has been developed and refined over the past 30 years. As business needs, technology and customer service expectations change with time, so does our training program – always in step with what’s needed to succeed.
Since 1987, we have built and refined a robust franchise business system. This includes the research and development of our proprietary product line, highly specialized techniques, exceptional training as well as rock-solid support, operations, and marketing systems.
The strength of our business model, the quality of our products and services and our enthusiasm for what we do all contribute to the success of more than 250 Fibrenew franchisees around the world.
Initial start-up costs and on-going charges are dependent upon region. We operate a flat-rate royalty system as opposed to a percentage system that most franchisors use. This means that there is no financial reporting and no red tape. You are free to make as much as you wish without ‘penalty’. For financial-related questions specific to your area, please make an inquiry and we’ll get back you with info.
You don’t need prior experience to succeed with Fibrenew. If you enjoy working with your hands, can distinguish color adequately and are comfortable with relationship selling, you are halfway there. We will provide the rest with a thorough comprehensive training program and on-going support with our highly seasoned support team.
In this episode, it was our pleasure to speak with Jesse Johnstone, the President of Fibrenew. He explains to FBR's CEO, Eric Stites, how Fibrenew is designed to succeed in both good times and bad and discusses the way they're supporting their franchisees in the midst of the COVID pandemic. The two also give advice to potential franchisees and emphasize the importance of understanding the demands of business ownership.