Franchise Opportunity Rating
Review completed: April 2021
$85,600 - $169,990
10619 S. Jordan Gateway Blvd.
South Jordan, UT 84095
InXpress is a software-enabled global business franchise company offering transportation and logistics services. InXpress conducted their franchise review with US franchisees in April 2021, and collected feedback from 56% of the active franchisees (55).
The InXpress team has created an organization where franchisees feel good being part of the community, and support each other.
Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but InXpress shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.
Upon signing, Franchisees begin a 12-Month Path to Success onboarding program, which includes 4-weeks of online university pre-training courses, business planning tools, 2 week in-person training class (currently virtual), weekly calls with a dedicated business coach, and experienced franchisee mentor assignment. Beyond the initial onboarding phase, InXpress offers ongoing virtual training classes, weekly best practices calls, annual convention, and 2-3 additional sales and technology-focused franchisee conferences.
InXpress is a business-to-business consultative sales franchise model. Franchisees call on small to medium sized businesses to offer significant discount rates and localized service for all shipping needs. By bundling all customer shipment volume, InXpress franchisees earn highly discounted rates that individual customers could not obtain on their own. Franchisees then pass along a portion of those savings and keep the rest. As customers continue to ship products, franchisees earn the revenue/margin on every shipment, building a long-term residual income. InXpress maintains contracts with best-in-class international and domestic parcel and freight carriers to provide a full suite of shipping options.
The start-up marketing package for InXpress franchisees includes InXpress branded collateral, marketing kits, custom website and Google business page, CRM software setup with email campaign templates and press releases. InXpress also procures lead generation lists for initial prospecting, as well as 4 months of outsourced professional telemarketing support.
As a business-to-business franchise, InXpress franchisee enjoy 8-5 business hours Monday to Friday. Successful franchisees dedicate morning to early afternoon as sacred selling time, focused on prospecting for new business, cold calling on businesses or local "door knocking". Afternoons are set aside for customer service and other administrative needs. All billing, invoicing and collections are handled by the franchisor, so the franchisee’s time is free to purely focus on sales activity to grow their business!
The total investment range is $85,600 to $166,990, which includes a franchise fee of $50,000, training $5,000 and start-up marketing package of $10,000. Franchisees who need to draw a first-year salary while building their business typically obtain an SBA Express loan for up to $150,000 through one of our suggested 3rd party financing contacts.
InXpress publishes a detailed 10-page Item 19 Financial Performance Representation in our FDD. Some highlights include average revenue of $831,222 for franchises open more than 24 months and an average gross margin of $234,344.
Franchisees can complete training and launch their business in as little as 30-60 days after executing the Franchise Agreement.
Franchisees do not need experience in the shipping and logistics industry. Our most successful franchisees came from a wide variety of backgrounds;everything from home services, medical sales, prior small business ownership, to construction management and military service. Ideal candidates have a hunter attitude towards gaining new business, love to build relationships, no fear of picking up the phone, and are skilled at consultative sales or are willing to learn.
Yes, InXpress proudly participates in the IFA VetFran initiative by offering a 15% discount off the initial franchise fee.
InXpress offers a low investment typically under $100k with potential for a long-term high revenue and margin on sales. Work from home with no requirement for employees. Business-to-business means professional customers with normal business hours (no weekend work needed). Open territory model for unrestricted growth potential. Shipping is a must-have product for businesses, making this an essential and recession resistant business within the massive and growing $1 trillion+ logistics industry.