Home > Franchise Reviews

Mr. Handyman



Cash Required


Total Startup Investment

$111,500 - $143,100

Net Worth Required

Year Founded


Franchising Since


US/Canada Franchise Units


Franchise Owner Reviews

Reviewed by 99 franchise owners (79% of owners)

Verified Mr. Handyman Owner Reviews

Mark, Overall Brand Rating: 83 FSI

Single-Unit Owner, Large Market (250,000 - 499,999)

“There is great support! The biggest challenge is the sheer number of unknowns. For me, there were great programs to get me set up, but while it is not directly related to the franchise I have, setting up a business is a lot of work and I feel it would have been extremely helpful if the Right Start program would have had more of the back end stuff...tax requirements, initial office needs, etc... There were some discussions but much of it was me asking and learning on my own...I hope I got it all. The support is solid, just more depth might help.” - Mark, Mr. Handyman Franchise Owner

Earl, Overall Brand Rating: 90 FSI

Single-Unit Owner, Major Metro (500,000+)

“Mr. Handyman does an excellent job supporting our priorities. They continue to work on areas that need improvement and find solutions to our issues.” - Earl, Mr. Handyman Franchise Owner

Anonymous, Overall Brand Rating: 73 FSI

Multi-Unit Owner, Major Metro (500,000+)

“Service Titan was a good move in the right direction although improvements still need to be made with the software, especially reports that help track billable hours per tech. This would help track the effectiveness of the dispatchers and techs commitment.” - Anonymous Mr. Handyman Franchise Owner

Mr. Handyman Expert Review

Mr. Handyman is owned by Neighborly, formerly known as The Dwyer Group. Neighborly owns 19 franchise brands and is one of the world’s largest parent companies of home service brands, acquired by Harvest Partners, LP, a New York based private equity firm.

Current Mr. Handyman franchise owners rate the brand highly when it comes to Core Values, Leadership and the Franchisee Community, but say that Neighborly could improve in the areas of Support and Training and Financial Opportunity, noting that royalty fees are a bit high but that long term growth looks strong. Franchisees also note that the greatest challenges they face as Mr. Handyman owners is hiring staff, which is a very common struggle for most business owners across industries, but especially in the trades where skilled technicians can be hard to find.

Our Bottom Line: If you have experience as a business owner in the home services space and are ready to take on the challenge of recruiting and retaining skilled technicians, Mr. Handyman is a solid option and top-rated brand.

Mr. Handyman Franchisee Profile

Tenure - 52% of Mr. Handyman owners have been open and operating 5 years or less (24% - less than 2 years, 28% - 2-5 years)

Units/Territories - 50% of Mr. Handyman owners own/run a single unit/territory

Location - 57% of Mr. Handyman owners are located in the South or Midwest (28.4% - South, 28.4% - Midwest)

Market Size - 30% of Mr. Handyman owners operate in markets with 500,000+ population (Major Metro)

Work Hours - The majority of Mr. Handyman owners work 40+ hours/week

Work Weekends - 38% of Mr. Handyman owners state "they work weekends a couple times a month"

Flexibility - 41% of Mr. Handyman owners state their work schedule is flexible

Work-Life Balance - 51% of Mr. Handyman owners say they have a balanced work-life

Age Group - 90% of Mr. Handyman owners are 45 years or older

Sex - 80% of the respondents to our FBR survey are male

Awards and Recognition

Top 200 Franchise (2019)

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Corporate Contact Information

Mr. Handyman

3948 Ranchero Dr.
Ann Arbor, MI 48108

Dave Schaefers
Phone: 704.641.7328
Email: [email protected]