Molly Maid Owner Community: Connect with fellow franchise owners who understand managing cleaning teams, serving customers, and leading a local cleaning business.

Neighborly® Resources: Access the resources of an established home services franchise family, alongside Molly Maid’s brand-specific systems and support.

Supplier Purchasing Programs: Through ProTradeNet®, access participating supplier programs that may include negotiated pricing, discounts, and rebates on qualifying purchases.

Business Guidance: Receive ongoing communication, operational updates, and periodic consultation to help you put Molly Maid’s systems into practice.

Community Connection: Through the Ms. Molly Foundation, participate in supporting local agencies serving domestic violence survivors—a longstanding part of Molly Maid’s commitment to the communities it serves.

Molly Maid® combines brand advertising with local marketing activities to help franchise owners introduce their businesses and develop customer relationships.

Brand Advertising: A team of experts works on behalf of the entire Molly Maid brand to increase awareness and recognition, maximizing marketing at scale. Local performance marketing provides coaching, benchmarks, in-market tools, and support. These combined efforts are focused on driving awareness, providing lead-generation resources, and growing retention.

Digital Marketing: Brand marketing activities include digital advertising and media, helping introduce Molly Maid’s cleaning services to prospective customers.

Local Marketing: Promote your business in your community using approved advertising materials and channels. Franchise owners manage and fund their local marketing activities under Molly Maid’s brand standards.

Brand Website Presence: Help customers find and contact your business through business information published on Molly Maid’s website.

Customer Relationships: Use customer and prospect tracking, service history, and customer engagement technology to support follow-up and ongoing relationships.

Molly Maid® prepares franchise owners to manage a cleaning business through structured startup training, ongoing learning, and operational support.

Sure Start Training: Prepare for ownership through business planning, operating procedures, marketing planning, and initial advertising preparation.

Practical Instruction: Learn through classroom and hands-on training, including instruction at a franchise owner training center.

Ongoing Learning: Continue developing your knowledge through online resources, webinars, regional meetings, and Molly Maid’s annual Reunion.

Operational Guidance: Receive ongoing communication, updates to operating manuals, and periodic consultation as you manage your business.

Business Management Technology: Utilize required software for scheduling, dispatching, customer and prospect tracking, invoicing, service history, and sales reporting.

Qualified veterans receive a 20% discount on the territory fee. As a Founding Member of VetFran®, Neighborly and Molly Maid supports Veterans through dedicated resources and personalized guidance provided by our Director of Military Relations. This includes assistance throughout the exploration, journey, and onboarding phases, ensuring veterans have the tools and support they need to succeed within our organization and beyond.