Mr. Appliance® is an appliance repair franchise serving homes and businesses since 1996. Lead service professionals who keep kitchens, laundry rooms, and essential equipment working, with no prior appliance repair experience required for ownership. Repeat repair needs create recurring revenue potential. First-time entrepreneurs and established repair business owners gain Sure Start training, coaching, marketing resources, and Neighborly® purchasing power, plus technology for scheduling, dispatching, inventory, and customer management to help build and grow their businesses.
United States:
AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
Canada:
AB, BC, MB, NB, NL, NS, NT, NU, ON, PE, QC, SK, YT
Recurring Revenue Potential: Build customer relationships that can generate repeat business as kitchen and laundry appliances need repairs over time.
Executive Ownership: Lead your service professionals while focusing on hiring, customer relationships, marketing, and business performance. Prior appliance repair experience is not required.
Residential and Commercial Services: Serve homeowners and businesses with repair services for refrigerators, freezers, washers, dryers, dishwashers, and other appliances.
Technology-Enabled Operations: Use integrated systems to organize appointments, dispatch service professionals, track parts inventory, and review sales performance.
Scalable Growth: Grow your service teams and pursue long-term equity growth as you develop your business. Qualified owners can explore additional territories, subject to approval and availability.
Mr. Appliance® combines appliance repair experience with the Neighborly Advantage—marketing expertise, purchasing power, technology, and a connected franchise community.
Established Brand: Build on a name serving the appliance repair market since 1996, supported by established operating systems and customer service standards.
Connected Owner Community: Exchange practical advice with fellow Mr. Appliance owners and connect with other Neighborly brands for networking and potential customer referrals.
Purchasing Power: Access negotiated supplier programs through ProTradeNet®, including discounts and rebates on qualifying purchases.
Technology With Practical Value: Coordinate jobs, track inventory, and maintain customer service histories with tools designed to help your team work efficiently.
Ongoing Guidance: Access business coaching, operational support, and learning opportunities as you develop your team and pursue growth.
Mr. Appliance® provides marketing resources and expert guidance to help owners attract customers, build local recognition, and encourage repeat business.
Marketing Plans and Playbooks: Use a customized marketing plan, playbooks, and coaching to guide your marketing decisions.
Branded Materials: Access print and digital marketing materials to present a consistent, recognizable Mr. Appliance brand.
National Brand Marketing: Benefit from national marketing initiatives and resources that build awareness of Mr. Appliance’s services.
Local Marketing Guidance: Apply available tools, materials, and expert advice to your market. Owners manage and fund local advertising separately from the Marketing, Advertising and Promotion (MAP) Fund.
Local Website Presence: Help prospective customers discover and contact your business through a localized Mr. Appliance website.
Mr. Appliance® prepares franchise owners to manage their businesses through startup training, ongoing guidance, and technology support.
Sure Start Training: Learn business setup, operating systems, and software, alongside instruction in sales, marketing, and daily business management.
Franchise Consultant: Work with an assigned Franchise Consultant for guidance as you prepare to open and put Mr. Appliance’s systems into practice.
Owner Shadowing Opportunities: Explore optional opportunities to learn alongside existing franchise owners and observe daily operations.
Continued Learning: Develop your knowledge through training resources, refresher courses, regional meetings, and franchise events.
Software Training and Support: Learn to use systems for scheduling, dispatching, inventory, invoicing, and reporting—helping you coordinate service delivery and understand business performance.
Qualified veterans receive a 20% discount on the initial franchise fee through VetFran®. As a Founding Member of VetFran®, Neighborly and Mr. Appliance support Veterans through dedicated resources and personalized guidance provided by our Director of Military Relations. This includes assistance throughout the exploration, journey, and onboarding phases, ensuring veterans have the tools and support they need to succeed within our organization and beyond.
Build a Scalable Business with a Mr. Appliance® Franchise
Mr. Appliance® Franchise Owner Cole England Explains Why He Chose Franchising
Buying a franchise can be a powerful path to business ownership—and a meaningful way to take control of your professional future. But it’s not the right fit for everyone. Before deciding whether franchising is right for you, it’s important to slow down, gather real insight, and take an honest look at your goals, expectations, and readiness for business ownership. Download this free guide for a practical self-assessment.
Brad Stevenson, Neighborly’s chief development officer, said, “Joining a franchise network like Neighborly provides entrepreneurs with the tools and resources they need to launch and grow their business effectively and successfully. Having the support of a network like Neighborly can help make your dreams of owning a business a reality."
Thinking of going into business with your significant other? Many have discovered that the reward of going into business with their partner has far outweighed any risks that may have originally deterred them.
“Veterans are very resilient by nature. If anyone is well-equipped to operate under challenging circumstances, veteran franchise owners are.” -Eric Stites, Franchise Business Review Founder & CEO
