Franchise Opportunity Rating
Review completed: May 2022
$90,000 - $100,000
$131,150 - $928,405
3410 Kori Rd
Jacksonville, FL 32257
Email: [email protected]
Fast-casual restaurant chain Firehouse Subs serves hot specialty subs, salads, and other seasonal food items. Firehouse Subs conducted their franchise review in April 2022, and collected feedback from 52% of the active franchisees (265).
The Firehouse Subs team stays connected to their franchisees and uses their feedback to understand how they are doing as they balance supporting existing franchisees and growth of the brand.
Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Not all brands share their results publicly, but Firehouse Subs shares their satisfaction scores to show their commitment to franchise relationships, their culture, and transparency.
Actual owner reviews from our third party, independent surveys.
"A great company that values its people and franchisees."
Paul, Single Unit Owner, Major Metro (500,000+ population)
"I think Fire Academy is a first class [training] program and does make it easier to train employees. I also like the process for rolling out new products and operational changes."
Jim, Multi-Unit Owner, Medium Market (100,000 - 249,999 population) and Large Market (250,000 - 499,999 population)
"In the past year to 18 months I have seen an improvement from senior management in allowing franchisees to be innovative."
Ronald, Multi-Unit Owner, Very Small Market (under 50,000 population)
Featuring second-to-none sub sandwiches and a commitment to the communities they serve, Firehouse Subs is a daily affirmation that serving good food and doing good belong together.
You will receive marketing and advertising support (emphasizing a neighborhood-marketing methodology) through your Area Representative (AR), our advertising agency, and our corporate marketing staff. Led by your Area Representative, you and the other franchisees in the local market will work collaboratively to execute marketing programs at the market level (national programs may also be required by FOA). In addition, you’ll benefit from ongoing training, research and development of new products, regular dialogues with your AR, operations support and periodic business counseling.
The initial single-unit franchisee fee is $20,000. The average turnkey investment is approximately $350,000.
From first inquiry to opening the restaurant, the process takes about six to 12 months (depending on a number of factors, including site availability).