Franchise Ownership

There are several steps to owning a franchise- here are 5 key ones. We at Franchise Business Review are here to support your franchise buying journey. We are the definitive resource for franchisee satisfaction. That means we survey hundreds of franchise brands (that means thousands of franchisees) yearly to determine who is happy owning their franchise. With that data, we figure out what franchises are the best to own and share them with you. We've got our Top 200 Awards list and many more. Any business you see on our site scores high in franchisee satisfaction.

What do 9,000+ women really value in franchise ownership? FBR President & COO Michelle Rowan, is joined by Any Lab Test Now CEO Clarissa Windham-Bradstock and CMO Kelly Martens-Crompvoets to unpack insights from this year’s Top Franchises for Women report.

Each year, Franchise Business Review honors franchise owners (franchisees) who go above and beyond. This year, FBR considered hundreds of nominations from franchisors and selected 69 franchisees that truly personify “Rock Star” status in franchising.

Coffee businesses offer more than just a caffeine fix—they provide convenience for teens, tired parents, busy workers, and social seniors. Many coffee aficionados enjoy the convenience of picking up a hot brew on the run, while others view coffee shops as a refuge to sip and relax. No matter what drives people to purchase a cup of joe, coffee businesses continue to percolate across the United States in traditional brick-and-mortar shops and mobile coffee trucks. 

Craig Mattox, a proud military veteran, has been running his Kona Ice franchise in Anniston, Alabama, since 2019. Recognized in the Veteran category, Craig has built a business that’s all about community, family, and giving back. He was first drawn to Kona Ice for its fun, family-friendly vibe. However, he was further inspired by its strong focus on service, which resonated deeply with his own values.

Denny Sears, a 2025 Rock Star in the Multi-Unit Owner category, leads seven Snap-on Tools franchises in the Indianapolis region, a journey that began with a job in the company’s warehouse. After first becoming a franchisee in 1994, Denny returned to ownership in 2015, bringing with him years of field leadership experience and a passion for mentorship.