Michael Dwyer, Franchisee Rock Star, Image One Facility Solutions

What advice do you have for someone considering investing in a franchise?

My advice to someone looking to invest in a franchise is to be focused and be ready for ups and downs. But stay focused, and if you hang in there, the ups are so much greater–and in the end it will pay off.

Biggest mistake when first starting?

My biggest mistake when first starting was that I personally thought I knew everything and never thought I would fail. One I failed, it helped my success–because if you don’t fail, you don’t succeed.

Is there a book or podcast you’ve read/listened to that has helped you in starting or building your business?

Honestly, there is no book or podcast that I’ve dialed into, but what has helped me is networking with other like-minded business owners in the industry and in other industries. Hearing their success stories has helped greatly and still helps me. Most times, it’s only the successes you hear about, but what helps me the most is hearing stories about the hard times  and the ways in which you get through those times.

What are you most proud of when it comes to your career in franchising?

I’m most proud of overcoming the fear of having my own business and being the employer rather than the employee. It very risky, so I’m proud that I’ve overcome that fear, because the road ahead is all up to me. The harder I work, the sky’s the limit.

Why is giving back important to you? What role does it play in your life and your business?

Giving back is huge! Being a business owner is being a leader, and as leader you are always helping people. I like watching the people that I employed  grow in personal lives and in the business.

What was your career path before you entered franchising?

I went to college and earned a degree in business management. I received a project management certification, and from there started working in the construction trades.

Image One is a national franchise the has grown rapidly since it started franchising in 2011. The brand has been perfecting facility solutions to businesses for over 30 years and looks at itself as a family business. Image One’s startup costs are low, and the time to ramp up is short. Learn More About Image One here.

What are the biggest work related challenges you are facing during this pandemic? What have you done to address them?

My biggest challenges during the pandemic have been making sure my employees are safe and continue to work. I also need to be able to think ahead to retain my portfolio and to gain more business. It’s been important to maintain constant communication with our current customers. I’ve been working hard to attract potential customers, not knowing what will come after this is all done. I just want to stay ahead of the game.

As a business owner, what has been the biggest challenge you’ve had to overcome?

Biggest challenge as a business owner has been overcoming failure. All business owners fail, but that teaches us how to succeed.

What do you like most about your franchise organization?

Our franchise organization has a family feel and is very close knit. I love how well the whole organization communications and appreciate the continuous network events, marketing opportunities, and leadership.

Learn More About Image One

Image One is a national franchise the has grown rapidly since it started franchising in 2011. The brand has been perfecting facility solutions to businesses for over 30 years and looks at itself as a family business. Image One’s startup costs are low, and the time to ramp up is short.

Learn More About Image One here. 

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