Caring Senior Service franchisee Tom Kopp wasn’t always in franchising or the senior care industry. A retired lawyer who worked as an insurance claims executive, Tom opened his Caring Senior Service franchise in 2012 and currently has 35 employees. Originally from Northern New Jersey, Tom lives in Yardley, PA, with his wife and three children. He loves to play golf and competitive darts in his free time.
What made you decide to look into purchasing a franchise?
I was looking to own my own business, and the franchise was the most efficient way to start one. My corporate opportunities at the time required long 1 to 2-hour commutes each way. That did not balance well with my family life. I knew I would receive tons of support in a franchise network and could start a home care agency close to where I live.
Financing can be an obstacle and/or intimidating factor for aspiring entrepreneurs. How did you find financing options to purchase your franchise?
I actually used a 401K ROBS to finance my franchise. (Read more about Rollover for Business Startups).
How does the franchisor support and encourage your success?
Caring Senior Service provides me an excellent network to learn the ropes and consult on many issues. The resources such as the technology, training and marketing materials are excellent.
What are you most proud of and why?
My agency has been a consistently successful operation over the years. I’m so grateful that it supports my family and I’m so glad I made the choice to invest in a Caring Senior Service Franchise.
What advice would you give to new or potential franchise buyers?
Take advantage of all the resources available to you in your franchise system. Of course you first need to find out that the franchisor offers great training, support, and more. Ask questions of the franchisor and other franchisees to get to the bottom of it. Read their franchisee satisfaction reports.
More About the Caring Senior Service Franchise Opportunity
Caring Senior Service cares deeply about its franchisees. So much so that they survey them with FBR (remember, we’re a market research company!) yearly to find out how happy they are. Caring Senior Service scores so well, they’ve ended up on many of our “Top” lists. Remember, no brand can pay to be on these lists. Here’s where Caring Senior Services appears:
- Recession-Resistant Franchises
- Top Low-Cost Franchises
- Top Franchises for Women
- Most Innovative Franchises
- Top Franchise for Culture
- Top 200 Franchise
In addition to appearing on many of our lists, Caring Senior Service’s survey report is outstanding. Here are a few highlights of the report (that you can download here):
Highlights include:
- 96% of franchisees agree that they enjoy being a part of this organization
- 100% of franchisees agree that fellow franchisees are supportive of each other
- 86% of franchisees agree that senior management promotes a clear vision for the company
For more information about joining this supportive franchise system, visit CaringFranchise.com.
