What sets Senior Care Authority (SCA) apart from other senior care companies? How does the Senior Care Authority franchise empower its franchisees to provide exemplary care? How does Senior Care Authority empower the elderly and serve their community? Franchise Business Review spoke with the Senior Care Authority team to discuss their unique business model and community enrichment programs.
SCA is a professional senior placement and elder care management organization. Their national network of advisors helps determine the right path for seniors to receive proper care or supervision. The franchise provides advice and guidance relative to in-home care, assisted living, memory care, and other services to assist families and their loved ones.
Franchise Business Review has worked with the Senior Care Authority team since 2016. The franchise receives consistently high marks from their franchisees every year. This year, Senior Care Authority’s overall Franchisee Satisfaction score is 10% above the industry benchmark for all data in the senior care segment. Franchisees rated the SCA Leadership 22% higher and the quality of their services is 26% higher than the senior care benchmark. They have earned one of FBR’s Top Franchisee Satisfaction Awards for seven consecutive years. In addition, they have been named a Top Low-Cost Opportunity, a Top Franchise for Women, Top Innovative Franchise, Top Senior Care Franchise, Top Recession Proof Franchise, Top Franchise based on Culture, and a Top Franchise for Veterans.
The Senior Care Authority team spoke with FBR’s president and COO, Michelle Rowan, to discuss their unique business model and two innovative new programs the company developed to enrich the lives of their clients, their loved ones, and the entire community.
Senior Care Authority Ease Program: Employee Assistance for ElderCare
EASE is a new program from Senior Care Authority to help employers and employees caring for elderly loved ones. Get in touch to learn more about how this program can benefit your organization, help with retention and help your employees.
Designed to save lives while helping ease the burden of the family as they face this very challenging issue, this program was created in 2008 by Matt Gurwell, a retired Ohio State Trooper. Matt’s passion has been to continue reducing preventable traffic crashes involving older drivers that may have diminished cognitive and/or physical driving abilities. The program provides practical, real-life solutions to older drivers and their concerned families. The “Beyond Driving with Dignity” program is designed to save lives while helping ease the burden of the family as they face this very challenging issue.
Here’s how Senior Care Authority franchise owners rate their franchise:
- 97% of franchisees would invest in SCA all over again.
- 97% of franchisees enjoy operating the business.
- 94% of franchisees feel the franchisor acts with high honesty and integrity— a rating 19% higher than the industry overall.
Watch the Senior Care Authority Webinar Now
Michelle Rowan, president and COO of Franchise Business Review
Frank Samson, Senior Care Authority Founder & CEO
Marcy Baskin, Senior Care Authority Vice President
Matt Gurwell, Senior Care Authority Franchise Business Consultant
Rob Gandley, Senior Care Authority VP of Marketing and Business Development