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Yohanni Hedges, MaidPro Franchisee

Yohanni Hedges of Indiana owns a MaidPro franchise that she bought in 2007. She sat down with Franchise Business Review to chat about her experience with the MaidPro brand. 

When did you purchase your franchise?

I purchased my first MaidPro franchise in September of 2007.

What was it about the franchise model and or leadership that led you to purchase it? 

What led me to purchase my MaidPro was knowing that along with the proven system, I would also have the freedom and the flexibility to make my own decisions. I was sold on the culture, support, marketing approach and technology that MaidPro offered. I am convinced that I have made the right decision because they continued to impress me in all aspects of the business.  

What type of business experience, education, and/or skills did you have prior to becoming a franchisee that you have found particularly helpful? 

After I graduated from college with a degree in Hotel & Restaurant Management, I worked in accounting for a restaurant group in Chicago for 6 years.  What I learned from that company, coupled with my education in management, definitely helped me with how I operate and grow my business.

What things do you like most about your job? 

What I like most about my job is that I have the opportunity to change lives in a positive way and help people (both clients and employees).  It is so gratifying when my customers are happy and to know that my employees (more than 50% of them are single moms) are able to support themselves by working for the company.  I also love the incredible MaidPro community we have and that my job has allowed me to become an even stronger business owner and individual!

How did you fund your franchise? Did you receive any discounts/incentives?

I did not receive any discounts at the time and I funded my franchise using 401K retirement funds free of taxes and penalties. 

What advice do you have for prospective franchise buyers?

One of the key things I would advise others is to make sure they choose the business that fits their skills and lifestyle.  I would also recommend that they do their research on the franchise and interview existing franchisees about their experiences. Ask pertinent questions such as, "Would they do it all over again?","What kind of training/support system is provided?","What are the company's expansion plans in all aspects of business?", etc. Last but not least, be passionate about being a business owner and you will enjoy the work!

If you'd like to learn more about MaidPro franchise opportunities visit http://www.maidprofranchise.com/.

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