Name: Adam Martindale
Location: Cruise Planners of San Diego, Calif.
Franchise Owner Since: December 2009
What was it about the franchise model and/or leadership that led you to purchase it?
I had been looking for a travel franchise to start my own business and came across Cruise Planners. As I read more about them and asked my industry friends what they thought, they quickly turned into the leading option for me. I liked what I heard about the leadership, diversity and values as well as them being a leader in travel technology & support for franchisees.
What type of business experience, education, and/or skills did you have prior to becoming a franchisee that you have found particularly helpful?
I have spent my whole life working in hospitality. I worked in hotels/resorts for 13 years and on cruise ships for 17 years as food and beverage director and have lived in many parts of the USA and in the UK which has really helped me.
What do you like most about your job/owning a franchise?
I love owning my own business, the freedom to make my own decisions, hold myself responsible and accountable for my success. I love travel and this is the perfect franchise for me!
How did you fund your franchise? Did you receive any discounts/incentives?
I paid for my franchise. I did receive a discount because of my hospitality experience.
What advice do you have for prospective franchise buyers?
What do you wish you had known prior to going into franchising? I should have been prepared to have enough money in the bank and to be able to support myself for three years when I started my franchise. My business started producing results (after a lot of hard work) after three years and I have not looked back since.
What did we miss?!
I love owning a Cruise Planners Franchise. I find the company culture, communication, diversity and inclusion to be exemplary. Their technology and marketing support enables me to grow my business and work much more efficiently to produce results.