Visiting Angels Franchise

Visiting Angels specializes in helping seniors stay at home by providing full residential senior care services.

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Visiting Angels Franchise Opportunity

Visiting Angels is a leading Senior Home Care franchise offering non-medical services to Seniors. Visiting Angels has been fine-tuning their systems throughout the past two decades and has blazed the trail for more than 600 non-medical, private duty home care agencies throughout the United States. At Visiting Angels, they measure success through their “Caring Quotient.” Profits are always important, but enhancing the quality of life for millions of seniors is their true measure of success.

Visiting Angels Owner Satisfaction Report

Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. Visiting Angels conducted their franchise review with US franchisees in October 2020, and collected feedback from 56% of the active franchisees (261).

Highlights include:

  • 99% of franchisees are likely to recommend the franchise to others, 18% higher than our overall industry benchmark.
  • 92% of franchisees rate Marketing and Promotions above average, 33% higher than the senior care sector benchmark.
  • 94% rated Visiting Angels above average when asked how the franchise compares to local market competition. 
out of 100
Visiting Angels
Franchise Owner Satisfaction Report
Review completed: November 2021
0-49 Below average
50-69 Average
70-100 Best
  • Poor
  • Average
  • Good
  • Very Good
  • Excellent
  • Training & Support
  • Core Values
  • Franchise System
  • Franchise Community
  • Leadership
  • Self-Evaluation

Not all franchise systems share their results publicly. Visiting Angels does. Download the franchisee satisfaction report on Visiting Angels for free.

Visiting Angels Survey Results

Visiting Angels Reviews & Testimonials

Actual owner reviews from our third party, independent surveys.

  • The quality of service is very different from the competitors. At any time that I mention that the client gets to interview and choose their caregivers, they react very surprised because they have not experienced that with any other company. Also, we have an excellent ongoing dementia training, which also makes the difference in the quality of service.

    Patricia, Medium Market

    Overall Brand Rating:

    FSI
  • Their marketing and advertising and branding are top notch. Name recognition of Visiting Angels is outstanding.

    Brian, Medium Market

    Overall Brand Rating:

    FSI
  • The people managing our franchise system are incredible. They have many years of experience in home care and they are readily accessible to you when you have questions. The materials they make available to you are invaluable. The operational branch is very strong as is the marketing branch. I would just like to see more practical on the job training by shadowing an existing owner.

    Jennifer, Large Market

    Overall Brand Rating:

    FSI

Franchising with Visiting Angels

Business Model

Receive personal fulfillment as a result of taking care of your community in this owner-operator business model. The company was build upon developing relationships with clients, their families, caregivers, and referral sources. Franchisees enjoy large revenues on small market share.  

Key Benefits

The senior care sector is experiencing tremendous growth. Franchisees receive personal fulfillment as a result of taking care of your community. Owning your business is hard work, but it can also be extremely rewarding.  

  • Visiting Angels Ranked #1 of All Senior Care Franchises (franchisee satisfaction survey) – Franchise Business Review
  • Ranked #3 in large Franchise Systems – Franchise Business Review
  • Ranked #3 in the Top 50 “Best of the Best” – Franchise Business Review
  • Recognized as a Top Most Innovate Franchise Award Winner, Top Franchise for Veterans Franchise Award Winner and a Hall of Fame Inductee – Franchise Business Review
  • Visiting Angels – most frequently searched Home Care name on Google
  • Average 2019 Franchisee revenue of $1,400,000/year
  • Thousands of quality home care leads distributed each month on a national basis
  • National advertising and branding campaign, including Internet, radio and TV
  • Annual conferences with industry experts
  • Hundreds of one-on-one consultations each year
  • Monthly webinar teleconferences
Marketing Support

The company supports franchise owners via national marketing and branding programs, broadcast media, print, and digital marketing campaigns.

Training Programs

Franchise owners attend a six-day, hands-on classroom style training, one year webinar course, and ongoing field training and support.

Contact Information
  • Corporate Address: 937 Haverford Road, Suite 200, Bryn Mawr, PA 19010
  • Contact Name(s): Jerry Capaccio
  • Contact Email: [email protected]
  • Phone #: 610.572.1832

Visiting Angels Cost & Fees

Here’s what you can expect to spend to start the business and what ongoing fees the franchisor charges throughout the life of the business.

  • Initial Investment

    The total estimated cost for establishing the business (including: franchise fee, fixed assets, inventory, deposits, other fees and costs, and the working capital required for initial start-up).

    $123,660 - $154,425
  • Cash Requirement

    Your liquid capital, or the cash you need on-hand in order to be able to enter into the franchise agreement.

    $59,950

Visiting Angels Videos

Learn why franchisees choose to franchise with Visiting Angels

More About Visiting Angels

Les DeFelice On Growing a Healthy & Happy Business with Visiting Angels [PODCAST]

On this week’s episode, we had the pleasure of speaking with Les DeFelice, a standout franchisee from top-rated senior care and home care services franchise, Visiting Angels. Les describes his professional journey through a multitude of successful entrepreneurial endeavors and explains how he first got started with Visiting Angels. In this conversation with FBR's own founder and CEO, Eric Stites, Les shares some of his keys to success and gives advice to prospective franchisees.

Resource Center Jan 7

Visiting Angels Awards from Franchise Business Review

FBR Hall of Fame
2022 Top Recession-Proof
2022 Top Low-Cost
2022 Top Women
2022 Top 200
2022 Best Culture
2021 Most Profitable
2021 Best Culture
2021 Recession Proof
2021 Top Low Cost
2021 Top Veterans
2021 Top Women
2021 Top
2020 FBR Top
2019 FBR Top
2019 FBR Innovative
2019 FBR Multi-Unit
2019 FBR Veterans
2019 FBR Womens
2019 FBR Low Cost

Connect with Visiting Angels Franchise Today

Would you like to learn to use your IRA/401K to buy a business. Guidant Financial (min. $50K needed in IRA/401K, US only.)

Visiting Angels specializes in helping seniors stay at home by providing full residential senior care services.

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  • Cash Required: $59,950
  • Total Startup Investment: $123,660 - $154,425
  • Franchising Since: 1998
  • US/Canada Franchise Units: 597

Available Markets

USA United States:

AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

CA Canada:

AB, BC, MB, NB, NL, NS, NT, NU, ON, PE, QC, SK, YT

International