Ash Gawande, Rock Star Franchise Owner, Image One
Ash Gawande has learned how to think smart for his business from his time serving his country, and from being a single father to two girls. Image One has provided him with the support and tools necessary to succeed in not only his business, but in life as well. This year, Ash was named an FBR Franchisee Rock Star.
"He (Ash) has been an absolute rock star. Hitting the ground running, Ash is working accounts and expanding his reach in the commercial cleaning space after just months of operating in the Dallas area. But, perhaps what makes Ash the biggest rock star of all, aside from his growth in Image One and serving his country, is his journey as a parent." - Tim Conn, Co-Founder & President, Image One
What advice do you have for someone considering investing in a franchise?
My advice to anyone considering investing in a franchise is to do extensive research before jumping into anything. Know what you’re getting into and why you’re choosing the franchise you're investing in. First, look at the industry — is this an industry you see yourself in for a long time? Next, look at the franchisor’s reputation, franchise fees and, most importantly, the startup and recurring costs of operating the franchise.
What are you most proud of when it comes to your career in franchising?
I am most proud of being a business owner in an area that I did not have previous experience in, but one that I was passionate about starting and growing a business in. Franchising makes a lot of sense for people who have the skills and the desire to launch and develop a business, but also want the insurance of knowing someone is right there to support and help with growth every step of the way.
What was your career path before you entered franchising?
After serving my country in the Air Force, I spent more than 20 years with a telecommunications hardware company, holding multiple positions. I gained experience working in a number of positions, from cost accounting manager to my last position as America's channel partner leader for the training organization.
As a business owner, what has been the biggest challenge you've had to overcome?
The biggest challenge for me has been learning how to take the next step by letting go. Since launching in 2018, I have learned the processes and value of our franchise by doing a lot of the hard work and keeping the customer always top of mind. As I progress, I realize I need to continue working on the business more than working in the business. This requires building and sustaining a strong team I can rely on as I concentrate further on growth.
What do you like most about your franchise organization?
What I enjoy most about Image One is that we are a family. That was something I realized early on. The relationship they built with me, combined with what I saw in terms of the franchisor’s system and growth, made it a perfect franchise fit for me. Just like any other family, there will always be some misunderstandings, but you know in your heart they will always have your back. I know that at a moment’s notice, my franchisor is available to help me in any given situation. It is so comforting to know that you have a team looking out for you and helping you succeed in not only business, but in life.