Senior Care Authority is among the best in franchising. They received a franchisee satisfaction rating of 81, earning them the #3 spot in the senior service sector. They made FBR's Top 200 Franchise list in 2021. They have been recognized as a Franchisee Satisfaction Award winner for 5 consecutive years. They have been awarded for being a Top Franchise for Second Career and a Top Home-Based Franchise.
This year, Senior Care Authority received a franchisee satisfaction index score of 81, putting them among the best in franchising and on our list of the top 200 franchise opportunities, and number 3 in the Senior Services sector.
Franchise Business Review is the industry-standard in measuring a systems franchisee satisfaction. Since 2005, we’ve worked with over 1,100 brands to measure system strength by independently contacting franchise owners. Our questions focus on the brand’s culture, training and support, and financial opportunity, as well as more personal aspects of the business, like lifestyle and overall enjoyment.
We have worked with the Senior Care Authority team since 2016 and on their latest franchisee satisfaction survey conducted in November 2020, 94% of franchisees strongly agree or agree to their franchisor acting with a high level of honesty and integrity. In addition, 97% of franchisees are likely to recommend the franchise to others. Based on their scores, Senior Care Authority has been recognized as a franchisee satisfaction award winner for five consecutive years. In addition, they recently received an award as a top franchise for second-careers and a top home-based franchise - with 97% of franchisees strongly agreeing or agreeing to enjoying being part of the organization.
With over 73 locations across the United States, Senior Care Authority is the recognized leader in senior living options and eldercare consulting services, and began franchising in 2014. They’re currently franchising in most states and their startup investment ranges between $57,500 to $87,700 dollars.
Senior Care Authority has made positive strides year-over-year when it comes to their support and franchise community, and scores remained high during an economically challenging year.
My name is Michelle Rowan. I’m the president and COO of Franchise Business Review. Learn more about our survey, or our methodology.