Franchise Business Review’s Hall of Fame Inductees Prioritize Franchisee Satisfaction

At Franchise Business Review, we are thrilled to announce the newest Hall of Fame inductees for 2024. Hall of Fame inductees have been on FBR’s Top 200 Franchises list at least 10 times! This achievement is a testament to the long-term commitment these brands have to franchisee satisfaction. With franchisee satisfaction at the forefront of all they do, these award-winning franchises have been on FBR’s Top 200 Franchises list for at least ten years. It’s an honor that celebrates financial success and a dedication to the people who make these brands thrive: the franchisees.

The Significance of Franchisee Satisfaction Index (FSI)

Before diving into the accomplishments of our Hall of Fame inductees, let’s understand the importance of the Franchisee Satisfaction Index (FSI). Established in 2007, FSI has become the industry benchmark for measuring the health of franchise companies. It is a collective assessment focusing on critical franchisee satisfaction and engagement areas. A high FSI score clearly indicates a healthy, supportive, and thriving franchise system. Learn more here

Making Franchisee Satisfaction a Priority

The brands inducted into FBR’s Hall of Fame as Top 200 award winners for ten or more years exemplify how prioritizing franchisee satisfaction leads to long-term success and recognition. These brands have consistently implemented practices and policies that ensure their franchisees are financially successful and feel valued, supported, and part of a larger community. This year, our Hall of Fame inductees represent diverse industries, showcasing the universal importance of franchisee satisfaction across various sectors. Let’s celebrate their consistent dedication to franchisee satisfaction:

Kona Ice Pittsburgh | Pittsburgh PA

 Kona Ice

Kona Ice has distinguished itself as a Hall of Fame Franchise, reflecting its exceptional performance and franchisee satisfaction. This accolade is a testament to the company’s commitment to quality, community engagement, and franchisee support. Owning a Kona Ice franchise offers a unique opportunity to be part of the world’s largest food truck company, renowned for its innovative approach and strong brand presence. The company’s focus on creating a positive culture and supporting diverse groups, including women and veterans, makes it an inclusive and rewarding business venture. Learn more about the Kona Ice franchise opportunity.

  • 98% of franchisees believe their franchisor acts with a high level of honesty & integrity.
  • 99% of franchisees agree that they enjoy operating this business.
  • 100% of franchisees are likely to recommend this franchise to others.

Min. Cash Required: $20,000
Total Startup Investment: $149,995 – $189,300

Payroll Vault - Middlesex County Regional Chamber of Commerce

 Payroll Vault

As a leader in payroll services, Payroll Vault has continually supported its franchisees with comprehensive training and innovative tools, ensuring their success and satisfaction. It’s highly regarded for franchisee satisfaction, with 97% of franchisees respecting their franchisor and 100% supporting the brand. This franchise stands out for its low overhead, scalability, and quick startup time. Franchisees benefit from comprehensive training, ongoing support, and a fully remote operating model, making it an attractive and flexible business opportunity. Learn more about the Payroll Vault franchise opportunity.

  • 97% of franchisees agree that they respect their franchisor.
  • 100% of franchisees agree that they and their fellow franchisees support the brand.
  • 100% of franchisees agree that their fellow franchisees actively participate in company programs and events.

Min. Cash Required: $56,000
Total Startup Investment: $65,460 – $99,970


 Sport Clips

The Sport Clips franchise has revolutionized the hair care industry with its sports-themed concept. Its focus on franchisee satisfaction has been pivotal in its nationwide success and growth. With over 1,800 locations, it’s a leader in this recession-resistant sector. The franchise promotes high satisfaction among owners, with 86% respecting the franchisor and 85% praising their honesty and integrity. Its manager-run model allows franchisees to invest minimal time while maintaining regular jobs. Sport Clips stands out for its strong training, support, and commitment to community engagement, making it both a profitable and fulfilling business venture. Learn more about the Sport Clips franchise opportunity.

  • 86% of franchisees respect the franchisor
  • 85% of franchisees feel that the franchisor acts with a high level of honesty & integrity
  • 80% of franchisees agree that senior management promotes a clear vision for the company

Min. Cash Required: $200,000
Total Startup Investment: $266,300 – $439,500


 The Learning Experience

An innovator in early childhood education, The Learning Experience has consistently prioritized the success of its franchisees, contributing to its stellar reputation in the education sector. Concentrating on preschool to kindergarten education, it equips franchisees with a seamless operation featuring a proven business model and unique curriculum. High franchisee satisfaction is evident, with 93% enjoying their business and 97% willing to recommend it to others. The franchise provides comprehensive support in marketing, staffing, and training, making it an appealing choice for entrepreneurs seeking both financial success and the fulfillment of positively impacting children’s education and development. Learn more about The Learning Experience franchise opportunity.

  • 93% of franchisees enjoy operating the business and being part of the organization.
  • 95% of franchisees agree that senior management encourages a strong team culture.
  • 97% of franchisees are likely to recommend the franchise to others.

Min. Cash Required: $150,000
Total Startup Investment: $500,000 – $650,000


Fit4Mom offers a unique and rewarding opportunity in the fitness and wellness industry. Specializing in pre and post-natal fitness, Fit4Mom provides a supportive community for moms at every stage of motherhood, focusing on health, wellness, and active living. Owning a Fit4Mom franchise allows entrepreneurs to positively impact the lives of mothers and their families, fostering a strong sense of community and well-being. The franchise stands out for its flexible business model, ideal for those seeking a career that balances professional fulfillment with personal and family life. This makes Fit4Mom an excellent choice for entrepreneurs who are passionate about fitness and motherhood and looking to own a business that genuinely makes a difference in their community. Learn more about the Fit4Mom franchise opportunity.

Min. Cash Required: $5,495
Total Startup Investment: $8,245 – $28,685


 Tint World

Tint World stands out in the automotive styling and window tinting industry. As the largest and fastest-growing franchise in its sector, it offers services ranging from window tinting to vehicle wraps and audio systems. Since its inception in 1982, Tint World has expanded its reach globally, with franchise locations in the United States, Canada, Saudi Arabia, and the United Arab Emirates. The brand’s commitment to innovation and quality service, aggressive marketing strategies, and training programs make owning a Tint World franchise a promising venture for entrepreneurs passionate about the automotive industry. Learn more about the Tint World franchise opportunity.

Min. Cash Required: $150,000
Total Startup Investment: $269,950 – $389,950



A leader in shipping and logistics, Unishippers has shown a remarkable commitment to franchisee engagement and support, fostering a network of successful and satisfied franchise owners. As the nation’s largest non-retail UPS® Authorized Reseller, franchisees benefit from negotiated shipping rates for small to mid-sized businesses. With 97% of franchisees likely to reinvest and 92% expressing respect for the franchisor, Unishippers demonstrates high franchisee satisfaction. Unishippers supports its franchisees with comprehensive training, leadership support, and advanced tools, ensuring a focus on sales and business expansion. Learn more about the Unishippers franchise opportunity.

Min. Cash Required: $40,000
Total Startup Investment: $44,565 – $233,300


 Window Genie

Specializing in window cleaning and home services, Window Genie’s dedication to franchisee satisfaction has been a key factor in its nationwide expansion and customer loyalty. Known for its visible GENIEMOBILEs, the franchise provides a balanced Monday-to-Friday work schedule, appealing to entrepreneurs seeking professional success and personal time. With limited national competition and a diverse client base, Window Genie offers significant growth potential. Franchisees benefit from comprehensive training, advanced back-office technology, and innovative marketing strategies, making Window Genie an attractive option for those looking to enter the home services industry with a reputable, supportive brand. Learn more about the Window Genie franchise opportunity.

Min. Cash Required: $50,000
Total Startup Investment: $140,700 – $273,060

wingstop franchise


A powerhouse in the restaurant industry, Wingstop’s focus on franchisee satisfaction has fueled its impressive growth and popularity, making it a standout in the food sector. Starting as a small buffalo-style chicken wing restaurant in Garland, Texas, Wingstop has soared to impressive heights with over 1,500 restaurants globally. Owning a Wingstop franchise means joining a rapidly growing brand with a proven track record of success. The franchise appeals to entrepreneurs looking to invest in a dynamic and popular food concept. Focusing on high-quality ingredients and a unique dining experience, Wingstop provides franchisees with a strong business model in the competitive food industry, backed by comprehensive support for continued growth and success. Learn more about the Wingstop franchise opportunity.

Min. Cash Required: $600,000
Total Startup Investment: $347,600 – $759,100

Prioritizing Franchisee Satisfaction, Diversity, and Investment

FBR Hall of Fame Award WinnersThis selection of new Hall of Fame award winners represents various industries, highlighting the diverse opportunities in franchising. From fitness and beauty to education and food services, these brands illustrate that franchisee satisfaction is a universal priority regardless of the sector.

These brands offer a range of financial investment levels, making franchising accessible to a broader spectrum of entrepreneurs. Whether it’s a low-cost franchise like Payroll Vault or a more substantial investment like Wingstop, these brands have proven that investment in franchisee satisfaction pays off in the long run.

As we celebrate these Hall of Fame inductees, we also recognize the vital role of franchisee satisfaction in the franchising industry. These brands are successful businesses and leaders in creating supportive, engaging, and profitable environments for their franchisees. Their induction into our Hall of Fame is a well-deserved recognition of their commitment to excellence and a benchmark for others in the industry to aspire to.

Franchise Business Review is proud to honor these outstanding brands and looks forward to their continued success and leadership in prioritizing franchisee satisfaction. Congratulations to all our Hall of Fame winners!

Click here to see the entire list of Hall of Fame Franchises.

Includes owner satisfaction report
out of 100

Kona Ice

Industry: Food & Beverage
Investment: $149,995 - $189,300 Cash Required: $20,000
Includes owner satisfaction report
out of 100

Snap-on Tools

Industry: Automotive, Services
Investment: $201,433 - $465,436 Cash Required: $44,121
Cruise ship on water city lights
Includes owner satisfaction report
out of 100

Cruise Planners

Investment: $2,295 - $23,465 Cash Required: $10,995