What advice do you have for someone considering investing in a franchise?
Pick a brand that you are passionate about and become a brand ambassador. That is, do everything in your power to help your brand succeed. As a franchisee, you not only represent your business, but you represent the businesses of every other one of your franchises in the world.
What is the biggest mistakes you made when you were first starting your business?
Not trusting in my ability and taking on a partner that did not work out. My biggest takeaway: I need to trust myself more.
Is there a book or podcast you’ve read/listened to that has helped you in starting or building your business?
There are many. During my first few years in business I kept my job and would use my hour-long commuting time to listen to personal development CDs.
What are you most proud of when it comes to your career in franchising?
We are most proud of sharing the brand and the opportunity to work with our brand to others. We enjoy providing advice and counsel to help them make a decision to expand their businesses and their lives.
Why is giving back important to you? What role does it play in your life and your business?
It is easy to get complacent once your business is running well, and it is easy to lose motivation. When you are working (to help) others, it provides a better sense of purpose–and for me–motivation. Helping someone brings me more joy than the money I earn.
What was your career path before you entered franchising?
I was a police officer. I built my first franchise parallel to my career in law enforcement.
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What are the biggest work related challenges you are facing during this pandemic? What have you done to address them?
Keeping my team members safe and being a source of information to them was my biggest challenge. We began hosting two mastermind groups a week to keep our team engaged.
As a business owner, what has been the biggest challenge you’ve had to overcome?
It took some time to truly understand that the sky is the limit. Once I did that, I was no longer afraid to expand and invest in other opportunities; but the biggest challenge was to find and invest in the right people to help grow our business.
What do you like most about your franchise organization?
They are extremely passionate about the brand. You see it everyday in their support services, advertising, and marketing.
Learn More About Motto Mortgage
With over 100 offices in more than 30 states, Motto Franchising, LLC’s unique national franchise mortgage brokerage model is the first of its kind in the United States. Our brokerage-in-a-box model takes the capital, compliance and distraction barriers of a mortgage brokerage off the table so that you can focus on building business as we work together to get things up and running.
