FirstLight Home Care Franchise

FirstLight Home Care provides home care services, helping seniors and people recovering from illness, injury or surgery, adults with disabilities, veterans and anyone 18 and older who need in-home support.

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FirstLight Home Care Franchise Opportunity

FirstLight Home Care is a leading provider of home care services, helping individuals achieve the quality of life they deserve. They are a lifeline not only for seniors, but for people recovering from illness, injury or surgery, adults with disabilities, veterans and anyone 18 and older who needs in-home support.

FirstLight is a company built on the founding principles of honor, dignity and respect, and the awareness that we have an incredible opportunity to lift others up, empowering them to live their best lives. This is at the core of our Culture of Care and it is part of everything they do.

FirstLight’s franchise system is designed for the leaders, dreamers and overachievers who are on a mission to help aging families in their community. The FirstLight Home Care network includes more than 200 independently owned and operated home care locations throughout the United States and Canada.

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FirstLight Home Care Owner Satisfaction Report

Franchise Business Review has worked with over 1,100 franchise systems. We independently contact all open and active franchisees and invite them to participate in our satisfaction survey. Only the brands that exceed our satisfaction benchmark are displayed on our website. FirstLight Home Care conducted their franchise review in August 2020, and collected feedback from 65% of the active franchisees (85).

Highlights include:

  • 88% of franchisees rate Marketing & Promotions above average, 15% higher than the industry average.
  • 84% of franchisees “agree” or “strongly agree” they  respect their franchisor.
  • 93% of franchisees are likely to recommend the franchise to others. 
out of 100
FirstLight Home Care
Franchise Owner Satisfaction Report
Review completed: September 2020
0-49 Below average
50-69 Average
70-100 Best
  • Poor
  • Average
  • Good
  • Very Good
  • Excellent
  • Training & Support
  • Core Values
  • Franchise System
  • Franchise Community
  • Leadership
  • Self-Evaluation

Not all franchise systems share their results publicly. FirstLight Home Care does. Download the franchisee satisfaction report on FirstLight Home Care for free.

FirstLight Home Care Survey Results

Franchising with FirstLight Home Care

Business Model

A model of distribution that allows entrepreneurial individuals to use established systems and processes, along with their energy and local knowledge, to build a business leveraging the support of proven systems and processes rather than creating everything from scratch.

Key Benefits
  • Systems and processes built on the foundation of their Culture of Care.
  • A support team with expertise in franchising and homecare. These are individuals who understand the risks and the rewards of what it takes to build your own business.
  • A team of experts leading healthcare strategy and initiating partnerships with other industry-leading providers on opportunities that help advance and secure our role in the continuum of care.
  • Comprehensive training and support. Franchisees go into business for themselves, but not by themselves! The company believes that quality training and support is the foundation for building a strong home care business.
  • Their greatest measure of success is the feedback received from their franchisees. They are the only home care franchise to implement satisfaction surveys from the very beginning because they want to know what franchise owners they really think.
Marketing Support
  • A growing National Advertising Fund
  • Dedicated, experienced marketing support team
  • Leading Provider Partners in website development, Search Engine Optimization, Search Engine Marketing, printing and more
  • Professional marketing and advertising materials, such as local website, print ads, brochures, networking flyers, videos, image library and more
  • Customized local marketing material creation
  • Support in the areas of social media, public relations, editorial content and online reviews/reputation management
  • Library of toolkits and guides to help franchisees execute marketing campaigns in their local territories
  • Business Development Director to create and track implementation of local marketing plans
Training Programs
  • FirstLight Home Care offers 55 hours of pre-training and 5 days of hands-on classroom training at their Cincinnati, Ohio, headquarters
  • Dedicated Launch Specialist who guides new franchisees through their first 9 months in business, including operations, networking, marketing and general best practices
  • Virtual support and on-site visits from Business Development Directors, their boots on the ground support team
  • Nimble, proactive support when unexpected events impact our industry, such as COVID-19
  • Annual national conference
  • Regional meetings
  • Calls/webinars focused on networking, recruiting and other best practices
  • Option to join peer performance groups 
Contact Information
  • Corporate Address: 7870 East Kemper Rd, Suite 440, Cincinnati, OH 45249
  • Contact Name(s): Steve Rose
  • Contact Email:  [email protected]
  • Phone #: (844) 205-2400

FirstLight Home Care Videos

Hear what makes FirstLight Home Care a supportive & caring franchise opportunity

FirstLight Home Care Awards from Franchise Business Review

FBR Hall of Fame
2022 Top 200
2021 Best Culture
2021 Rockstar
2021 Recession Proof
2021 Top Veterans
2021 Top Women
2021 Top
2020 Best Culture
2020 Franchise Rockstar
2020 Top Veterans
2020 Top Women
2020 FBR Top
2019 FBR Top
2019 FBR Rockstar
2019 FBR Innovative
2019 FBR Veterans
2019 FBR Low Cost

More About FirstLight Home Care

Yes! I want to learn more about owning a FirstLight Home Care Franchise

Would you like to learn to use your IRA/401K to buy a business. Guidant Financial (min. $50K needed in IRA/401K, US only.)

FirstLight Home Care Reviews & Testimonials

Actual owner reviews from our third party, independent surveys.

  • The Franchisor continually seeks technology improvements. The corporate staff is very helpful and always willing to assist with operations and training.

    John & Christine, Single-Unit Owner

    Overall Brand Rating:

    FSI
  • FirstLight Home Care has great quality products and services comparative to local market competitors.

    Mykal, Single Unit Owner

    Overall Brand Rating:

    FSI
  • They do a good job and are ALWAYS looking for ways to do things better and more efficiently!

    Jaye, Multi-Unit Owner

    Overall Brand Rating:

    FSI

FirstLight Home Care provides home care services, helping seniors and people recovering from illness, injury or surgery, adults with disabilities, veterans and anyone 18 and older who need in-home support.

Request Information
  • Min. Cash Required: $100,000
  • Net Worth Required: $250,000
  • Total Startup Investment: $113,300 - $197,900
  • Franchising Since: 2010
  • US/Canada Franchise Units: 226

Available Markets

USA United States:

AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY

CA Canada:

AB, BC, ON